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About this Book:
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Tell your customer you have the best price, quality and service and you're likely to get a reply of, "BOOORRRR-ing, So what -- who doesn't." Today's customer expects more. The post-modern consumer wants a definitive customer experience. In other words, customers want to feel good whenever they buy your product or service. "Thinking Outside the Bulb" is a business tool filled with bright ideas and simple strategies that you can use to create an amazing customer experience for your prospects and clients.
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About the Author:
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Mike Dandridge is a corporate trainer and sales manager for Rexel, Inc. This book is the result of 30 years of experience and research in wholesale and retail sales management.
Mike is a captivating professional speaker and an engaging educator. He speaks on the application of faith-based principles as a tool to achieve optimum results in performance, productivity and personal development. Mike personalizes his programs for individuals and groups seeking extra-ordinary business success and personal fulfillment.
Mike is also author of The Divine Spark, Seven Golden Keys to an Extraordinary Life, and a profess-ional member of the National Speakers Association.
He lives with his wife, Francesca, in central Texas.
Mike encourages you to contact him via email with feedback or to share your ideas about how to amaze customers.
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