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About this Book:

Do you know how to unleash greatness in your employees? It largely depends on whether you are a manager or a leader. Do you understand the difference between the two? Gallup surveyed 1 million employees and 80,000 managers and found that an employee's relationship with his/her direct supervisor will determine (1) how long they will stay, and (2) how productive they will be while there. Becoming less of a manager and more of a leader can be an extremely powerful and profitable change – both in terms of meeting your company’s goals and in the greater personal satisfaction both you and your employees will enjoy. This book will enlighten, motivate and inspire you to take on the challenge of unleashing every employee’s greatness! * Learn and recognize the phases a manager goes through in order to become a leader. * Understand how to encourage your employees to take on more responsibility and accountability so that you can have more time to lead rather than manage. * Apply the crucial skills of giving praise and constructive feedback to your employees.

About the Author:

People call on Patti Hathaway’s company to solve their people challenges through highly customized solutions. Patti Hathaway, CEO of Banking Secrets and The CHANGE AGENT, has built her reputation since 1987 as a business advisor and author. Her clients maintain long-term partnerships with her because she gets them “bottom-line” results. Patti is the best-selling author of five other books that have been translated into more than five languages, have collectively sold over 100,000 copies, and have been used by more than 400 of the Fortune 500 companies.

Book Review:

“Dynamite book that provides practical methods and techniques for developing employees. Patti Hathaway gives managers practical strategies to maximize their employees’ performance. If used, it will improve your company’s bottom-line by keeping your employees (and therefore customers) loyal to your organization.” Michelle VanDyke, President and CEO Fifth Third Bank, Western Michigan “This is a must-read book for companies that are serious about improving employee performance. Patti Hathaway provides a real-world approach to improving employee productivity that provides companies with a road map for success.” Nido Qubein, President High Point University Chairman, Great Harvest Bread Company “Patti Hathaway has a gift for synthesizing practical insights from the real world of the marketplace. In the classroom and in her books she provides ideas that leaders can use.” Michael VanBuskirk, Executive Director Ohio Bankers League

Order/Contact Info:

The CHANGE AGENT 1-800-339-0973 Fax: 614-523-3515 www.thechangeagent.com

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