Customer Comments
Chris,
The books arrived today and My wife never saw them
delivered. Now I just need to keep them hid until her birthday. They are
beautiful, just like I knew they would. Thank you and your staff ever so much
for me. I’m sure the wife will just love her birthday present, thanks to all of
you.
Howard.
I wish to state that this self-publishing company
named InstantPublisher is the most reputable, customer-driven and
customer-friendly firm I have researched. I am requesting a letter of
appreciation is submitted in personnel files. The CEO needs to be fully aware of
the quality service rendered to first-time authors and aspiring authors. I am
well pleased and thank everyone for the professional decorum.
A job well done. Keep up the good work, Becky.
Respectfully,
Edward Hall
The books were received and they look beautiful. The
quality of the covers, the printing and the paper are excellent.
Sending our thanks to you and to the entire team at InstantPublisher.
Becky and Chris.
As you may recall I had requested that you publish my
wife’s biography that I had written for her after making notes on her life for
over 16 years. Please thank all those involved in making her book for me. It is
simply beautiful and I gave it to her for her 81st birthday and she just loves
it. All our children and friends are lining up to read it. Such a great job all
of you have done and with all the updated information that you supplied
pertaining to shipments and such, I was truly able to keep it all secret until
her birthday this morning. Thank you from the bottom of my heart for such
outstanding service. I’m sure her book will be read my many, many generations to
come.
Howard Davis
Hi Chris and IP Team,
I just got the 500 copy order of “90 Devotions” and
they look great! Thank you for all you’ve done to help us at Encouraging Women
for Christ. I hope you have a wonderful day!
Courtney
Thank you, thank you, thank you!
The books arrived on time & my writing group & I are so thrilled. The book is
gorgeous! Thank you for working with me up to the last minute.
Dear InstantPublisher Staff:
I want to thank each of you who helped prepare and
print my book on President Kennedy to make it absolutely perfect from cover to
cover. It arrived via FedEx ground just two days after printing, to my surprise.
As soon as I opened one of the boxes, I took a random book and examined each
page closely. They were as near perfect as they could be.
I also want to express my appreciation to all of you
for being patient with me, answering all my questions without hesitation,
calling to make suggestions when my mechanicals weren't precise and making me
feel that you were just as concerned about my book coming out well as I was.
Your superior service makes me want to run out and write more books. I only wish
that all businesses that I deal with were as friendly, cooperative, helpful and
professional as InstantPublisher. I would recommend your company to the very
best of authors. Thanks a million!!! I'll be back!!!
Sincerely,
Tony Zappone
Tampa, Florida
Author: John F. Kennedy - An Amazing Day for a President and a Kid with His
Camera
InstantPublisher.com is beyond superlative. We were
fortunate to receive a National Book Critics Circle award for one of our titles,
"Tom Thomson in Purgatory" by Troy Jollimore. The award is given for the best
book of poems published in America. Chris Bradley at InstantPublisher.com was
indispensable to our success. Mr. Bradley was wholly dedicated to giving us the
finest product at a price that was far-and-away the most reasonable. We know. We
checked. Our sincerest appreciation goes to Chris and his expert staff. Our
competition included some of the most renowned and venerable publishing houses
in the U.S. We will always be grateful to InstantPublisher.com and, moreover, I
would not trust the creation of our products to anyone else.
--Robert Nazarene, founder, MARGIE / IntuiT House
Poetry Series
Dear Doug, I have just received my order and I
couldn't be happier. You guys have done an awesome job. It looks just like a
library book! The printing is perfect and the quality is top notch!
I am very impressed with your workmanship and your
company. If you ever need someone to give customer feedback, please consider me.
I can't thank you enough and will remember your company in the future for myself
and anyone who may be interested in high quality printing.I would appreciate it
if you would pass my comments along to the owners of your company.
Best Regards, Alfred J. Manno
I would like to share my thanks with everyone I
worked with on this book. It’s beautiful; I love it; and others are loving it,
too. I appreciate your work so much and will not hesitate to recommend you to
others. Thank you.
Kihm Winship
Thank you, Instant-Publisher team! You made the
process of getting my book published very straightforward and affordable. The
online tracking system kept me aware of the progress the entire time. But, most
importantly, your team put out an extremely professional and great looking
product. I couldn't be happier! Thanks so much!
v/r
Berge Hoogasian
Well Done –You Exceeded our expectations. I wanted to
take a moment and express my gratitude to the entire team at InstantPublisher.
When I was faced with the prospect of getting our book published in just a few
short weeks, I didn’t think it was feasible. I found InstantPublisher doing a
web search for self publishing and actually reached someone on the phone – the
first try! That was impressive to start with.
After a few conversations and a very competitive
price quote, I began to prepare the manuscript and book cover for print. This is
the scary part – did I understand everything in their directions on the website?
The people I worked with were very professional in my dealings.
After they received my submission I received a phone
call letting me know the book cover images were low resolution and they would
not print very well. I suspected this to begin with so it was not a surprise,
but I was pleased they took the extra time to give me a chance to correct the
problem. We did and the final product was perfect. Yes, I said perfect. We have
had the books for several weeks now and we have not found a single flaw, that if
we printed again tomorrow we would have it changed.
So InstantPublisher was easy to work with and they
did a fabulous job printing and binding but they also met the deadline we had.
They actually beat the deadline by a couple of days.
Would I recommend InstantPublisher– you bet I would.
This went so well we are already looking into having a second book put back in
print later this year. Do not be afraid of having Instant Publishing help you on
your next print project.
(I want to personally thank and acknowledge Jeanette.
Her professionalism, communication and attention to detail made this project
better than I think it would have been without her help. Thank you very much,
Steve)
Steven E Malmquist
Tacoma, WA
I am writing to thank you for the great service and
excellent result provided by InstantPublisher.com. The process was easy,
efficient and very cost effective.
Your web site has everything in it to allow an author
to go from manuscript to a professional, top-grade product, in a step-by-step,
no-hassle procedure. If I can do it, and end up with a terrific, quality book,
anyone can.
I'm already in the system for my next.
Sincerely,
Dr. Michael Lawrence Cohe
I was nervous about my book and, since I was doing
such a small run, I doubted I would get much help or attention from any printing
company. However, not only did the final book turn out as good as I had dared
hope, I received excellent service from several people from IP along the way. I
had several questions and they were each answered quickly and thoroughly. Once I
sell all of my current order, I'll definitely be ordering more. I have a
webcomic expo coming up in August and now I have a great product to sell. I know
I'll get many compliments and questions from fellow cartoonists and I'll gladly
tell them how great IP is. I was impressed with the turn around time on getting
the book into my hands.
Thanks so much for making this geek happy!
Barry Buchanan
Plano, Texas
I just wanted to let you know how happy and
satisfied I am with InstantPublisher.com.
Since this is my first book, I was wary, nervous, and
overwhelmed with all the things I had to do besides just writing the book.
Even though my initial order was only 100 books, you
guys made it easy and treated me with respect and professionalism. Plus, I
appreciate the help and quick answers to all of my little questions throughout
the whole process.
Through every step, you did exactly what you said,
when you said you were going to do it, and the final results and quality of my
books were outstanding.
Thanks again, and feel free to use this quote in your
marketing materials!
Regards,
Merrill Clark
Web SEO Writer & Advisor/ Direct Response Copywriter
Author of 'How Your Local Small Business Can Get More
Customers on the Internet'
Santa has landed! WOW. I was so surprised when I got
home just now. The books are beautiful. You have done an outstanding job. The
cover is perfect. I was so impressed that the pictures turned out so colorful.
Great job. I was also so thrilled that all the different fonts that I used
stayed the same. I had failed to space some of the areas and paragraphs but I
was so tired when I proofread it that I didn't see my mistake. No one will ever
notice.
I am so PROUD of the way that you printed my book.
Thanks a million for everything that you have done.
A very satisfied customer. I wish that I could sell a
bunch of these. We'll see. I will talk to you later.
As always, respectfully yours,
Joyce E. Scott, D.O.
This is belated thanks for your excellent service
on the two recent orders—the ones I asked you to rush. We were super busy last
week when the books came. It was a tremendous help to us to have them then, when
we had extra people on campus.
I gave your website to two men who admired the
quality of production and who are working on projects.
Thanks, thanks, THANKS for helping us do what we do,
by doing what you do!
Sincerely,
Richard P Walters
Oxford Graduate School
I received the first 50 copies of Putting It All
Together and I was very, very pleased. I have dealt with numerous publishers and
printers since I have published four books and they did not compare to your
standard of excellence. The book, the cover, the service and price were all
great. I plan to update another book and will use your services.
Bill Rothschild, Rothschild Strategies Unlimited....
Thanks, Chris!!
The books look great!! Thanks so much for all your
hard work!!! You are the best book publisher!
Sorry to say, but this will be my last order from you on this particular title.
You've done such fabulous work you put yourselves out of a job!! (Well, at least
a project) Since our first printing three months ago in December, amazing things
have happened. The book caused quite a stir with the media, I was invited to be
a guest on the Sally Show to talk about my book, and just a few days later I had
a major offer for "Stop Getting Dumped!" from Plume, an imprint of Penguin
Putnam. They were so impressed with the work we'd done on the book, they decided
to crash it for April 30th - Something rarely ever done in the publishing
industry. So, our little book will be in bookstores just 6 weeks after we made
the deal. I just wanted to say thanks to you and everyone else at
InstantPublisher.com. You guys did a fantastic job, and I owe a great deal of my
success to you. (I also owe you a car wash, but that's another story...) I
experimented with several different short-run and POD printers during my 90 day
adventure from self-published to major book deal, and I have to say that the
quality of your books was BY FAR the best. When sending press kits to the media,
and anyone we wanted to impress, we'd always send your books, which we
affectionately referred to as "The GOOD books." Thanks for great service, thanks
for accommodating me when demand overtook supply. Thanks for everything.
I will recommend you to everyone I know, and I would
use InstantPublisher.com again in a second.
Best wishes,
Lisa Daily, Author of 'Stop Getting Dumped!'
Thank you, Chris! I received my book order and it
looks fantastic!!! I couldn't be more pleased with the excellent work you folks
do. Many top publishers don't do as nice a job with their printing. The cover
printed spectacularly. And I am so pleased to work with a group of people who
are so professional and responded so quickly whenever I or my graphic artist had
a question.
Looking forward to a long partnership...
Best,
Ariel Penn
Chris, the books just arrived. You and your staff did
a marvelous job. You went way beyond the call of duty...you even did the spine.
I couldn't believe it! God bless you for all your hard work and special
attention to this work.
Mary Tucker
Since I had a vision of what I wanted the book to
look like, I didn't want to pay a service for that. InstantPublisher.com
provided me with the software and direction to design and layout the text, and
customize the cover, so the published book is exactly what I had envisioned. And
the cost was so reasonable, I'd recommend InstantPublisher.com to anyone.
Chris McDonough
I'm getting ready to send "?" (our creative writing
book) out to each of the students who submitted something this year. The books
looks wonderful—and so professional! I know the students will be really proud to
see their work in such a nicely packaged final product. I wanted to let you know
how impressed I am with your service. Thanks again for making publishing so
easy! The Coronado Middle School creative writers (and their fearless leader!)
look forward to doing business with you again next year.
Sincerely,
Wyn Huntington
Dear Chris,
Just wanted to let you know that I received my books and I am very happy with
the quality of your work. I admit that I was a bit skeptical about ordering
copies via the internet. However, I will definitely be ordering from
InstantPublisher.com again.
Thank you again for your help.
Sincerely,
Cynthia Bissell
Dear InstantPublisher, I have received my order on
the Family Heritage book and was very satisfied with the final product. I will
highly recommend your service to other writers and hope to publish another book
in the near future. I was pleased with the customer support and the fact that
you did not have to go through layers of departments and people to get an
answer. Your customer service is outstanding. I wish you all a very successful
business in the future
Thank You
Felix Salmeron
Dear InstantPublisher:
The books were received. They are wonderful! Thank
you so very much. I couldn't be happier with the quality. In all my years in
business, I can't recall ever having received such superior service from a
supplier. Nor have I ever received such conscientious individual effort as I
have from you, Angela.
God bless.
Max Isaacson
West Des Moines, Iowa
I cannot express to you how impressed I am with the
service all of you give to your authors. This is my first attempt and I am a
real "novice" with the computer. A member of my church helped me getting the
book sent to you and the computer setup which you require. It is people like all
of you who make one realize that there are some really nice people out there
willing to help me, a grieving widow. Once again, thank you and everyone
involved in my book.
Gloria Maynard
Hello,
And thank you so much for your help with this book (IP18667, I See & Other
Stories). I appreciate that you pushed the book through so quickly making it
possible to arrive in time for my daughter's birthday. She was thrilled to see
her work as a "real" book, and her friends thought it was "cool". Her birthday
party soon turned into her first book signing event.
Best of all, like a true author, at the end of the
day my tired little 6-year-old birthday girl looked up and asked, "do you think
they liked my book?"
Thank you very much!
Susan Currier
American Echoes [ americanechoes.org ]
Dear InstantPublisher,
As a writer for over 10 years, who decided after too
many rejection letters that his story was good, I turned to InstantPublisher.
Let me say, the entire process was 'finer than frogs
hair'. Your customer service was exceptional and assisted me each step of the
way.
The finished product was totally professional. The
cover, the guts, and the service was priceless.
My next novel will come here. I can market a product
I believe in...and I have a perfect copy to place in public.
Thank you all...and keep smilin'.
Author of: 'GABBY...All About Me'
Lee
www.LeeCarey-author.com
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